Contact information
Xiser® Contact Information
Company Details
Xiser Industries
1809 Airway Avenue
Fort Collins 80524
United States
Customer Support
📧 Email: contact@xiser.com
For assistance with:
- product questions
- order support
- troubleshooting
- replacement parts
- warranty service
Business Hours
Monday – Friday
Standard U.S. business hours
(Response times may vary during holidays.)
Manufacturing & Operations
All Xiser® trainers are manufactured and shipped from our facility in Colorado.
We have been designing and producing precision stepping machines since 1977.
What to Include When Contacting Us
To help us respond as quickly as possible, please include:
- Your name and contact information
- Order number (if applicable)
- Model (Personal Trainer™ or Pro Trainer™)
- Description of your request or issue
- Photos (if related to service or repair)
Support Resources
Before reaching out, you may find quick answers here:
- How to Use Your Xiser® Trainer
- Troubleshooting & Performance Guide
- Parts & Cylinder Identification
For Business & Partnership Inquiries
For wholesale, partnerships, or media inquiries, please contact us via email with details of your request.
Our Commitment
When you contact Xiser®, you’re not reaching a call center.
You’re connecting directly with a company that:
- designs and manufactures its own products
- supports every unit it has ever made
- focuses on long-term performance—not disposable equipment
Closing
Real company. Real support. Built to last.