The warranty for the Xiser® High Intensity Trainer™ (HIT), and the Xiser High Intensity Trainer Pro™, is rated best in the industry. All normally used (without abuse of any sort) Xiser® manufactured products maintain a 100% parts and labor warranty. The warranty duration is five (5) years for individuals and ninety (90) days for institutions. Only Xiser Industries will determine whether the Xiser® product has been abused in any way. The warranty does not cover shipping and handling.
Unfortunately it is very unlikely you will ever have the pleasure of experiencing our wonderful warranty service from our Xiser Industries facility at 1809 Airway Avenue, Fort Collins, Colorado, 80524.
Before initiating a warranty claim first contact us here at Xiser Industries or 1-800-258-7472 that we can help guide you through warranty process and answer any questions that you might have.